surestay hotel by best western san antonio riverwalk
SureStay Hotel by Best Western San Antonio Riverwalk See all 311 reviews Popular amenities Free WiFi Parking included Pet friendly Air conditioning Laundry Room service 900 N. Main Avenue, San Antonio, TX, 78212 View in a map Explore the area River Walk 17 min walk Market Square 20 min walk Alamo 2 min drive Everyone was very polite and helpful from the front desk to the housekeeping very clean environment I would definitely stay there again.The rooms were spacious and comfortable beds it was easy to get to downtown n everything was.near by. I'll definitely come back to this place when I get back to San Antonio !!! Our Team hopes to serve you better in the future. Free parking. Supper American Eatery. Jesse is also wonderful customer service they make you feel right at home. There are cameras and one gate is locked at certain times. SureStay Hotel by Best Western San Antonio Riverwalk. Best nearby restaurants See all. Guest. SureStay Plus Hotel by Best Western San Antonio SeaWorld puts you within a 10-minute drive of Lackland Air Force Base. Wish you a pleasant stay in the future as well. See 62 traveler reviews, 52 candid photos, and great deals for SureStay Hotel by Best Western San Antonio Riverwalk, ranked #168 of 397 hotels in San Antonio and rated 4 of 5 at Tripadvisor. Please re-type the username and password. Besides this, for other concerns, we have passed your note to our team for enhancements. Santa Diabla - Cocina Mexicana, San Antonio: Bekijk 45 onpartijdige beoordelingen van Santa Diabla - Cocina Mexicana, gewaardeerd als 5 van 5 bij Tripadvisor en als nr. I have been here nearly a month and so far it is the cleanest Motel I have ever been to. Keep exploring, Happy staying!! We would definitely go back. When I go back I will book a room there again. Wish you a pleasant stay in the future as well. Was a great location. The name is very deceptive as we thought we were staying on the Riverwalk or at least close enough to walk to it but I guess th Dear Guest, Thank you for your awesome review! Home of the famous 1836 battle and to living history demonstrations and special events throughout the year. This place was horrible. I am thrilled to hear that our staff and service met your needs and expectations. Their call for aid and refusal to surrender in the fact of overwhelming odds stirred America and the world. 66 reviews .76 km away . Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. $63. #196 of 397 hotels in San Antonio. What a wonderful review, we truly appreciate your business and your trust in us. I was on a trip for work and this hotel was less than 3 miles from my jobsite. front desk, General Manager at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review You guys were an absolute blessing, to have as guest. Plumbing is insulated and/or installed to avoid contact. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. 1.5 mile(s) from India Oven, Buffet, Indian, Open for: lunch, dinner. Guests We look forward to sharing another exceptional experience when your adventures bring you back our way. Peace Brian Bruce. Bewertung. I spent hours on the phone with the airline and our vehicle rental, so for this team to make having shelter so insanely easy was the biggest relief! We are infinitely grateful that you will choose us again. Numbers are approximate, may fluctuate and include hotels currently in the development pipeline. Keep exploring, Happy staying!! You can park your car here for free, then go to the River Walk just need 20 minutes. The manager claimed he couldn't refund us because all the computers were down. This hotel is 4.7 mi (7.6 km) from Alamo and 5.3 mi (8.5 km) from Henry B. Gonzlez Convention Center. At SureStay Hotel by Best Western San Antonio Riverwalk, you'll be just a 5-minute drive from River Walk and Henry B. Gonzlez Convention Center. SeaWorld San Antonio located 3 miles from hotel. Mrs. Goldi , Mr. Jesus and Mr. Mike Had Excellent Customer Service and Helped Me Get a Room. 1 mile(s) from The San Antonio River Walk, a city park and special-case pedestrian street in San Antonio, just one level down from the automobile street. All our guests feel safe and secure at our property. SureStay Hotel by Best Western San Antonio Riverwalk. LaToya, 1st timer here and I was so impressed with the way everything was taken care of. The staff were patient, attentive and made the whole experience personalised to us. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for your awesome review! Surestay Hotel By Best Western San Antonio Riverwalk San Antonio, United States | 441600738777 Check-in 04 mar 2023 Check-out 05 mar 2023 1 Room 2 Guests Get Prices Overview Facilities Rooms Location Reviews Overview I hope that we will impress you with exemplary service during future visits. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, A hearty thanks for your review. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. SureStay Hotel by Best Western San Antonio Riverwalk. This is a well-managed and clean hotel. 6.6. Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. We always welcome our guest's ideas and suggestions. Dear Guest, We are grateful that you have honoured our staff members with praiseworthy words. We always ensure that we keep delighting you with our facilities and services. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. 673 avis . We will surely forward your valuable feedback to our team for improvements and will always ensure that we keep delighting you with our facilities and services. Diamond in the rough, clean and very comfy. Love the breakfast options and ambiance. It lacked nothing. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Wow! We verify reviews to ensure the traveller booked with Expedia Group. San Antonio, TX 78218 US. The First desk was very helpful and nice. Dear Guest, Thank you for your awesome review! Not at all what I was expecting. Alle anzeigen (55) The room itself was disgustingly dirty, had a gnat infestation, smelled, and the water in the sink didn't work. SureStay Plus Hotel By Best Western San Antonio Seaworld. 15.7 mile(s) from Missions National Park, after 10,000 years, the people of South Texas found their cultures, their very lives under attack. Enter your email address to unlock the savings. Hotel SureStay Hotel by Best Western San Antonio Riverwalk 900 N Main Ave, San Antonio, 78212-4729, United States of America - Good location - show map Good 689 reviews Staff 8.0 +43 photos Pet friendly Free WiFi Free parking Private Bathroom 24-hour front desk Daily housekeeping Non-smoking rooms Safe Heating Parking on site He stayed banging my door until the police got there. I hope you will give us another opportunity to provide you with a better stay. I also think the remodel done on hotel is superb. We sincerely apologize for your subpar experience at our property. Once again, I went to the front desk and before I could even express my concerns, the front desk guy Jesse told me that I was overacting by calling the cops. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C or hotter, Cashless transactions are available for all charges at the property, Protective shields in place at main contact areas. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will speak with our team to ensure that similar incidents will be prevented in the future. SureStay Hotel by Best Western San Antonio Riverwalk 900 N. Main Avenue, San Antonio, TX 78212 Hotel Amenities Property Details Entire property renovated in October 2021 118 rooms Designated smoking areas Hotel Services Front-desk safe Laundry facilities Library Rooms Uniquely furnished Refrigerator and microwave Private bath with bathtub/shower San Antonio . We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities, or simply passing through on your way to Houston or San Antonio. Keep exploring, Happy staying!! We will always ensure that we keep delighting you with our facilities and services. The hotel boasts very comfortable new mattresses. . All rights reserved, Toll Free Central Reservations (US & Canada Only), This rate is available to Rewards members who have earned enough points to redeem (Maximum occupancy of 2 adults not including children. We are ecstatic to hear that your experience was excellent. SureStay Hotel by Best Western San Antonio Riverwalk. We value your business and appreciate you choosing us. The staff are dynamic and will do their best to make sure you have a rewarding experience. Chain name : Choice Hotels Brand name : Comfort Suites Address line : 850 Stephen Boulevard City : West Memphis (AR) State : Arkansas Country : United States Zipcode : 72301 Checkin : 3:00 PM . Great location. We didnt have the free toiletries and had to ask. Please know that we are a family-friendly hotel. When we came back to the room, the entrance light was on. SureStay Plus Hotel by Best Western San Antonio North offers its guests a fitness center and a seasonal outdoor pool. And the highway traffic is very loud. Seriously worst stay. Anyone including toddlers can easily pull the drawer and the whole night stand will completely fall down. SureStay Hotel by Best Western San Antonio Riverwalk 900 North Main Ave., San Antonio, TX 78212 United States (USA) near Exit 157b a on I-35 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.0 Star Property The manager is an angel! The staff was polite but it doesnt make up for the lack of quality in care. The SureStay Hotel by Best Western San Antonio Riverwalk is ideally located in the center of San Antonio. SureStay Plus Hotel by Best Western San Antonio SeaWorld 7.6/10 Good See all 832 reviews Popular amenities Pool Free WiFi Breakfast included Parking included Air conditioning Gym See all amenities 143 Richland Hills Drive, San Antonio, TX, 78245 View in a map Explore the area Ingram Park Mall 5 min drive Our Team hopes to have the chance to serve you again on your next visit. Supper American Eatery. 6900 N Interstate 35, San Antonio, TX, 78218. Guests We are glad to see your review. Good breakfast! We killed multiple baby roaches. SureStay Hotel by Best Western San Antonio Riverwalk is ideally situated less than two miles away from San Antonio College and downtown San Antonio. Thank you so much for allowing me and my staff to host you guys. What are the check-in and check-out times at SureStay Hotel by Best Western San Antonio Riverwalk? After a few minutes of back and forth he finally left. What an excellent review, we truly appreciate your business and your trust in us. The size limit for any one dog shall be 80 pounds. I stayed here for a few days while my husband was in the hospital. It is very close to the riverwalk and to all the major attractions in San Antonio downtown. Safety and security are our top priorities. I migliori ristoranti nelle vicinanze Vedi tutto. We had to be out by 4am and they were gracious enough to make us a massive goodie back of breakfast snacks since we were missing the daily complimentary breakfast timeframe. 129 reviews. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make. Wow! What a wonderful review, we truly appreciate your business and your trust in us. Enter your email address to unlock the savings. We request you to re-rate us and our Team hopes to see you again soon to impress you with our continued improvements. We promise to remain committed to our hard work to provide every guest with marvelous accommodations. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for sharing your feedback. When I checked in at first, I had my doubts about the property presentation; however, Jesse made me feel safe, secured and hopeful about my upcoming stay. Hotel in San Antonio #4. gebuchtes Hotel (nahe: Promenade River Walk) . We are also so pleased to read that you would return to stay with us again. Our Team hopes to have the chance to serve you again on your next visit. Wish you a pleasant stay in the future as well. Staff are great though not familiar with Best Western Rewards Member levels status. Not sure why a deposit is charged if payment is made with debit/credit card but one is. Recommend to those looking for a great value. TV in room 121 still on demo mode requiring a complete channel scan every time it was turned on before you could watch anything. I cannot stress enough how amazing this team was, and how cared for we felt. Paid parking, 10.00 USD, Parking during stay at hotel is free. Keep exploring, Happy staying!! As the three of us are standing in the doorway and I insert the key, I open the door and we find . Request you to not put false allegations about the property on social platforms. Thank you, hope to see you again. Wow! There is the three-block outdoor plaza "Historic Market Square" nearly a 15-minute walk away, and San Antonio . Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. If you have any queries regarding this issue, please call up the property for further assistance. For great guest experience at an affordable rate book Hotels in San Antonio TX . I wish you a pleasant stay in the future as well. This property was at one time a bane of the San Antonio Patrol Officers. I was shocked how seamless all these split moment decisions and accommodations were!!! SureStay Hotel by Best Western San Antonio Riverwalk in TX Hotel Location 900 N Main Avenue San Antonio, Texas 78212, United States Hotel Amenities check Free face masks check TV & Movies/Shows check Vending machine check Temperature check for guests and staff check Physical/social distancing guidelines check Toiletries provided check Hindi check Start Saving! Property comes with 89 guest rooms and 4 kitchenette 2 room suites for staff or long term stay guests. The manager would only refund the fee for one night! I also felt very comfortable with the folks I met who were cleaning the rooms ( pleasant conversations and very clean rooms). 0,67 km . Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms, Outdoor parking, secure fencing surrounds parking lot, Higher rates may apply for holidays/special events, Entrance doors that accommodate a wheelchair, Accessible public restroom, with adequate entry and interior space, Accessible horizontal grab bar by the toilet, Accessible sink, including accessible height, knee space and levers, Accessible routes to accessible tables and counters, Accessible for reach food, drink, condiments and tableware, Bathroom doors allow at least 32" of clear passage width and accessible approach clearance, Accessible bathroom door hardware and faucet controls, Clear floor space in accessible guestroom bathroom such that wheelchairs can turn, Accessible toilet (height of 17" to 19" above floor) and accessible grab bars. They are still investigating this issue and will get back to you soon. And girl I told you the food was awesome. Wherever Life Takes You, Best Western Is There Each Best Western branded hotel is independently owned and operated. SureStay Plus by Best Western San Antonio Fort Sam Houston 6900 N Interstate 35, San Antonio, Texas 78218-4461 United States Reservations Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234 Worldwide Numbers Hotel Direct (210) 798-3900 Edit Edit Captions View Gallery View Gallery 32 Exterior 2 Lobby 3 Breakfast Area 2 They have a great Staff here. Save now with our lowest rates. The Staff are available 24x7 and are friendly and approachable; this includes the Security Officers--may not be nice depending. If you have any queries regarding this issue, please call up the property for further assistance. Are pets allowed at SureStay Hotel by Best Western San Antonio Riverwalk? Earn 8,000 Bonus Points Contact accommodation for availability. Senden. Is parking offered on site at SureStay Hotel by Best Western San Antonio Riverwalk? 450 avis . The pet friendly rate is $15.00 per day. Sophia Gutierrez, Owner at SureStay Hotel By Best Western San Antonio Riverwalk, responded to this review Dear Guest, A hearty thanks for your review with generous appreciation. The room was bit noisy due to close proximity to highway, but it was tolerable. Santa Diabla - Cocina Mexicana, San Antonio: 45 Bewertungen - bei Tripadvisor auf Platz 39 von 3.767 von 3.767 San Antonio Restaurants; mit 5/5 von Reisenden bewertet. Immaculately clean rooms and very caring staff. Also, no hotel in the world, bolts down all of their appliances and nightstands and tv stands and all that. Front desk staff will greet guests on arrival, Credit card required for incidental charges, Government-issued photo ID may be required, Up to 7 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding, Wheelchair-accessible parking and van parking on site,
The property has connecting/adjoining rooms. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We are exceptionally thankful that you have honored our staff members with praiseworthy words. The rooms are super quiet and no outside noise. Dear Guest, Wow! 1 (800) 566-0916. What's the area around SureStay Hotel by Best Western San Antonio Riverwalk like? We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. Clean rooms, secure, very nice breakfast spread and friendly service. Receiving an astonishing 5-star rating and review is a real victory for our hotel. On my way back to my room, the same security stopped me in the parking lot and apologized again, but I was starting to get sketched out. We are glad to know that you were pleased with the staff. Please know that we are a family-friendly hotel. Please accept our apologies for the issues you faced. We went to emergency clinic and found out that my daughter has bone fractures on two of her toes. We are also so pleased to read that you would return to stay with us again. I am very happy to hear that our staff and service met your needs and expectations. Wyndham Garden San Antonio Riverwalk/Museum Reach. Room LaToya. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. 1.2 mile(s) from IHOP, Full Service, American, Open for: breakfast, lunch, dinner, 4.1 mile(s) from University of the Incarnate Word. SureStay Hotel by Best Western San Antonio Riverwalk is your best choice located in the second-most populous city in the state of Texas. The location is directly off the highway so navigation was a breeze! Our hotel is conveniently located on North Maine Avenue. We'll be back, just hopefully, under different circumstances. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. After complaining, we were assigned a different room. Dear Guest, Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. I have to thank Ms Latoya and her staff for the awesome service they continue to give me. Also, Alamo and Alamodome are just a 5-minute drive away. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities, or simply passing through on your way to Houston or San Antonio. I love bed it. The light for the smoking detector was keep flashing and bothering us sleeping. At SureStay Hotel by Best Western San Antonio Riverwalk, you'll be a short five-minute drive from River Walk and Henry B. Gonzlez Convention Center. The staff and manager were very friendly. As soon as we checked in, we noticed a bed was broken. I was fortunate to get a reservation at this wonderful hotelI stayed there before it was renovatedNow it's 1000% betterGoldie, and Mike were excellent! The front desk clerk Jesus is very helpful. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities, or simply passing through on your way to Houston or San Antonio. Thank you so much for allowing me and my staff to host you guys. The stuff on the night stand was moved. Our hotel is conveniently located on North Maine Avenue. It looks exactly like the pictures, first time ever. We will investigate your insecurities with our team to take corrective measures for your future visits. ), Press the enter key to open the page navigation menu. Non-smoking $155 Price available on 4/9/2023 601 S Saint Marys St, San Antonio, TX, 78205 View in a map Main amenities Daily housekeeping Restaurant and bar/lounge Outdoor pool 24-hour fitness center Self parking Coffee shop/cafe 24-hour business center Conference center 3 meeting rooms 24-hour front desk Coffee/tea in a common area SureStay Plus by Best Western San Antonio Fort Sam Houston Location. SureStay Hotel by Best Western San Antonio Riverwalk. Higher rates may apply for holidays/special events, Cable/satellite TV, CNN or other 24 hour news station, Physically challenged rooms/facilities available. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. Santa Diabla - Cocina Mexicana, San Antonio: Consulta 45 opiniones sobre Santa Diabla - Cocina Mexicana con puntuacin 5 de 5 y clasificado en Tripadvisor N.39 de 3.767 restaurantes en San Antonio. Fellow travelers say good things about the helpful staff and location. We are glad to see your review. This property advises that enhanced cleaning and guest safety measures are currently in place. Santa Diabla - Cocina Mexicana, San Antonio: Veja 45 dicas e avaliaes imparciais de Santa Diabla - Cocina Mexicana, com classificao N 5 de 5 no Tripadvisor e classificado como N 39 de 3.767 restaurantes em San Antonio. Wall mounted headboards and bed bases had cockroaches coming out from behind and underneath them and I am not crazy about roaches in bed with me. Our Team hopes to have the chance to serve you again on your next visit. Your username or password is incorrect. Daniel and management were able to make it really special for my partners birthday, the room was beautiful, the recent renovations were worth it! We are waiting to welcome you back soon! I wish you a pleasant stay in the future as well. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We are happy that you enjoyed most aspects of your stay, and that you found our hotel, rooms, and amenities to be perfect for your needs. DO NOT STAY HERE. 1.3 mile(s) from Henry B. Gonzalez Conv Center, features several art pieces and decor that reveal San Antonio's history and culture. I surely recommend you check this place out if you come to San Antonio and need an affordable and clean place that is really close to downtown San Antonio. Thank you so much for making such a sad, frustrating trip so amazing!!!! A 0,67 km . Dear Guest, We regret the inconvenience caused during your stay. Now $58 (Was $88) on Tripadvisor: SureStay Hotel by Best Western San Antonio Riverwalk, San Antonio. We are glad to know that you were pleased with the staff. 0.8 mile(s) from Wendy's Fast Food, American, Open for: breakfast, lunch, dinner. I reserved a room at this place not expecting what I got, first the gentleman at the front desk was very polite and friendly, I don't have his name, but that was Thursday evening, the room was very clean and comfortable, Price very reasonable as well. If you have any further suggestions, then please get in touch with us. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. my stay was comfortable and clean that is all that matters and i checked in with Lacedes she was so nice and professional. Was worried as to you guys getting home safely especially with the obstacles. Keep exploring, Happy staying!! I recommend this hotel 100%. Americas Best Value Inn Downtown River Walk/Market Square San Antonio is an excellent 2-star property set 25 minutes' walk of the 15-mile San Antonio River Walk and about 25 minutes' walk from Henry B Gonzalez Convention Center. She blamed on us that we did not watch our daughter. Located in San Antonio within 1.1 miles of Ripleys Believe It Or Not Museum and 1.6 miles of Henry B Gonzalez Convention Center, SureStay Hotel by Best Western San Antonio Riverwalk provides rooms with free WiFi. Dear Guest, We are happy that you enjoyed most aspects of your stay, and that you found our hotel, rooms, and amenities to be perfect for your needs. Receiving an astonishing 5-star rating and review is a real victory for our hotel. There were only 2 towels for a shower, I know must only use one towel each but we both have long hair and like to wrap out wet hair up in a towel. Free breakfast is available daily. Pets are welcome, restrictions and charges apply. The rooms are very clean, No Smoking is allowed: in any room or on the sidewalks along any of this properties buildings anywhere. I would and likely will stay here again. We hope you will choose us again in the future. You will receive your password by email within a few minutes. We are so inspired to see your great review post your stay. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. Dear Guest, We are exceptionally thankful that you have honored our staff members with praiseworthy words. Pulling up, we were unsure as the area isn't great however the staff went above and beyond and we felt safe! However, we apologize for the inconvenience faced by you regarding these issues and will surely forward your valuable feedback to our team for improvements. Better hotel options for nearly the same price, don't waste your time. Hotel staff were friendly and helpful, going above and beyond to help reunite my daughter with some jewelry she left behind. Judging by our data, SureStay Hotel by Best Western San Antonio Riverwalk does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. If you are a light sleeper be aware proximity to I-35 guarantee's you are going to hear highway traffic nonstop. There was an old nasty breath right strip in the restroom on the floor and our socks were absolutely filthy from the dirt on the floor. SureStay Plus Hotel by Best Western San Antonio North is located in North San Antonio - SAT, a neighborhood in San Antonio, and is near the airport. Their sacrifice helped give birth to Texas. If it is a situation hotel, it is mandatory to allow best internet connection.
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