more. Unbeknownst to us initially, we were actually upgraded from a Deluxe to a Premier 1 Bedroom Suite. Concierge was helpful everytime we came back and reception was amazing in following up a lost item. Kindly allow us to explain due to the large size of the adult float which can impede the comfort, privacy and safety of our other guests using the pool, we are sorry we had to prevent you from using this float. All of us sincerely hope Ascott Orchard will now be your choice residence in our garden-city whenever you wish to have a short respite from your busy schedule or celebrate a special occasion, and you will also recommend us to your family and friends. $88. Make yourself at home in one of the 220 air-conditioned rooms featuring microwaves and flat-screen televisions. This property is making large investments and efforts toward becoming more sustainable. Please check your booking number and PIN and try again. We deeply regret to learn you did not enjoy your stay with us and we sincerely apologise for the disappointment caused to your daughter and you when you were not allowed to use the adult size unicorn float in our swimming pool. Microwave To save at this property, all you have to do is sign in. . This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. We are indeed comforted to learn you enjoyed the service from our Resident Service team member Nicole and her friendly service compensated for the shortfalls in our service. It offers accommodations 5 minutes away from Somerset MRT Station. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Ended up going down to collect my food as its cheaper and no service charge I believe. Refrigerator Floor-to-ceiling glass windows keep the bathroom happily bright in the daytime, with manual blinds available for winding down if you wish to protect (or, in the case of kinky exhibitionists, drawing up to display) your modesty from the prying eyes of the nearby condominium apartments which the bathroom faces. Find the best hotel at the best rate. All of us are thrilled to learn your lovely family and you had another great stay with us, and our spacious and fully equipped one-bedroom suite was comfortable and ideal for your familys stay requirements. All of us sincerely hope you will give us another chance as we truly wish to create a better stay experience for you. Will come back again., Well-equipped family room including all the facilities we need, staff and services are great., Location excellent. Exclusive penthouse units feature Fendi Casa furnishing and and 40-inch Curve television. The open-concept design. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Kind regards, Cynthia Lim, Social Media Manager. She informed us they can send someone to look into the safe but we declined as we didnt want to have our time taken up by the hotel who didn't offee any service recovery. Unless you are deaf or hard of hearing, I strongly advise staying elsewhere. Many travelers enjoy visiting Battlebox (0.8 miles), Fort Siloso (3.9 miles), and Emerald Hill (0.5 miles). if the writer is claiming to be someone else). You can only leave a review within 28 days after check out. Yes, paid public parking on-site is available to guests. Options include brunch selections such as the. Reviews are most valuable when they are original and unbiased. We recommend calling ahead to confirm details. High tea, Guests are required to show a photo identification and credit card upon check-in. Neither a professional critic, blogger nor photographer, Shawn is simply somebody who loves food and luxury hotels very much and (likes to think that he has) a quirky sense of humor. But a great long term stay option overall. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. See all rooms (8) Ascott Orchard Singapore (SG Clean) ratings based on 1 Verified Reviews . Additionally, our housekeeping management team shall be investigating and counselling our team members concerned. Great location. Find out what food and drink options you could be enjoying at this property. . To see correct prices and occupancy info, add the number and ages of children in your group to your search. At 4am, i decided to open all the cupboards and drawers and finally located the source. Thank you for your valued support and trust. This is visually an eye sore and takes up common corridor space. This hotel was highly rated for its very comfy beds. If you stayed at this property through Booking.com, you can write a review. Private Bathroom Thank you! Or was it just one staff that had issues with it? Choice of furniture perfectly balance both free and used space. Try again. 11 Cairnhill Road Ascott Orchard Singapore, Singapore 229724 Singapore, Lock in the lowest price from these sites, Second time here and can't imagine staying anywhere else. Free WiFi, Mastercard, In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Changi International Airport is a 30-minute drive from the residence. Every apartment features modern furnishings along with fully-fitted kitchens with De Dietrich kitchen appliances as well as dining tables, with an emphasis on the maximisation of space and natural light. During my first night here, I was startled awake by extremely loud stomping noises multiple times - at 1:30am, 2am, 3:45am, 4:15am, and 7am. The pool was large, rectangular and great for laps while the gym had high ceilings and a good number of equipment and machines.NOTE: As our stay was during the COVID-19 period, our experience may differ from the norm at this hotel.Audio: Summer Madness - RoaFor any business, press or industry related enquiries, please contactorienttravellerz.contact@gmail.com Beds feature premium bedding. Improve this listing Property amenities Without Annas help, I would give Ascott Orchard zero stars. Location is good, lots of activity, and the garage/walkway access to Paragon is great because they have a lot of what one needs there including groceries. What food & drink options are available at Ascott Orchard Singapore? 2 adults. Located in the most fashionable shopping destination in Singapore, Ascott Orchard offer guests an exclusive and smart living experience. There are more repeat guests here than most other properties. Boasting views of the lushly landscaped Cairnhill residential neighbourhood, the 60sqm One-Bedroom Premier Suite plays it all modern sophistication with dark fabrics, glossy laminates and timber flooring. Please note that all Special Requests are subject to availability and additional charges may apply. Own or manage this property? When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Marriott's home office unit is featured in our stylish and newly-renovated hotel suites. Your contribution should be yours. It features an outdoor swimming pool and Welcome to my channel! The checkin process was smooth and my room was ready when I arrived. Breakfast, Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Please dont include personal, political, ethical, or religious commentary. Tye next morning, after breakfast, we went to the front desk to inform them about the problem and hopefully to. Improve this listing Property amenities Will be willing to pay additional charges. super friendly staff members We are at your service and invite you to let us know if there is anything we may assist with your future stays as we would be most glad to be of assistance to you. With a stay at Ascott Orchard Singapore (SG Clean), you'll be centrally located in Singapore, within a 15-minute drive of Gardens by the Bay and Marina Bay Sands Skypark. View room details. Ascott Cares All of us sincerely hope this matter will not deter you from staying with us again. Excellent location - show map Constrast this with the officer on level four, she was chatty and friendly in allowing us to check out the gym and pool. The payable total price may be subject to a slight change due to the GST rate increase in 2023 and 2024. Please do support me as I c. The team at Ascott Orchard Singapore is delighted you had another great experience at our serviced residence, and we are thrilled to learn you had a relaxing stay in our high-floor pool facing suite. Contributions should be travel related. The sound came on at regular intervals of 10mins and went on throughout the night, depriving us of s good sleep. It's committed to giving guests positive experiences with its excellent service and great value. 24/7 Customer Service. Dear lishfelish, Greetings. Great location. Certain services and amenities may be reduced or unavailable as a result. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. There are more repeat guests here than most other properties. Please note that all Special Requests are subject to availability and additional charges may apply. If you like, you can sort and/or filter them (by time of year, review score, etc.). However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. It has been truly our great privilege and pleasure of being of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. (score from 622 reviews). Public parking is possible on site (reservation is not needed) and charges may apply. (I noted that the stylish pillows and bed scarf with the pokka dots which feature prominently in guest room visuals on the propertys website are now stowed away in the wardrobe instead of laid out on the bed prior to guest arrival.) You can sort and/or filter them by time of year, review score, and more. It features an outdoor swimming pool and a well-equipped fitness center. Dear wanderlustgirl123, Greetings from your friendly team at Ascott Orchard Singapore! It brings us much joy to learn you have mentioned you cant imagine staying anywhere else and all of us truly hope you will always make our serviced residence your go-to accommodation whenever your travels bring you back to Singapore. The premium serviced residence is well suited for expatriates, business travellers and tourists as it is a few minutes walk from Orchard and Somerset Mass Rapid Transit stations with easy access to the Central Business District, world-class shopping malls. Read more about possible travel restrictions before you go. It offers accommodations 5 minutes away from Somerset MRT Station. Free internet is available in rooms. Property Location With a stay at Ascott Orchard Singapore (SG Clean), you'll be centrally located in Singapore, within a 15-minute drive of Gardens by the Bay and Marina . Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. (606 reviews) "This is a nice extended stay hotel and our second time spending time here. In terms of wellness, the gymnasium offers both indoor as well as outdoor sections while the swimming pool and jacuzzi provide sweet aquatic respite from the harsh Singaporean elements, with adjacent daybeds for your sun worship sessions. Free WiFi, 80 m We are at your service. ONE-BEDROOM PREMIER SUITE Boasting views of the lushly landscaped Cairnhill residential neighbourhood, the 60sqm One-Bedroom Premier Suite plays it all modern sophistication with dark fabrics, glossy laminates and timber flooring. In terms of interior design, the property takes inspiration from the upscale boutiques of Orchard Road for its fashion-inspired aesthetic, courtesy of Hong Kong architecture firm CL3 who also designed the interiors of the iconic Marina Bay Sands. Am a plus sized adult and obviously, I would need a larger float to fit in. All of us are truly grateful for your support for our serviced residence and we sincerely hope this recent inopportune experience you had will not detract you from staying at any of our properties in the future. We deeply regret to learn you did not enjoy your recent stay with us and we sincerely apologise for the disappointment and inconvenience caused to you by the lackluster cleaning of the suite assigned for your stay. Our complimentary daily breakfast includes a healthy offering of tasty morning favorites. After shopping, we went back to the room. Located in Orchard within a 5-minute walk of Orchard Road, Ascott Orchard Singapore (SG Clean) is within a few miles (5 km) of other popular sights like Gardens by the Bay. Front desk service was friendly, brisk and professional, so were the housekeeping staff. This lets us know our reviews come from real guests like you. --- Kind regards, Cynthia Lim, Manager, Social Media and Partnerships, It was a great stay at Ascott Orchard! In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Brunch, Thank you for choosing our premier-luxe serviced residence and for your lovely feedback. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Hotel chain/brand: It offers accommodations 5 minutes away from Somerset MRT Station. 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